Privacy Policy

At Aimtera (referred to as “Aimtera”, “we”, “our”, or “us”), we respect your privacy and are strongly committed to securing any information we collect from you. This Privacy Policy explains our practices regarding Personal Information that we collect from you when you use our website, applications, and services (collectively, the “Services”). This policy does not apply to any content processed on behalf of customers through our business offerings, such as our API. Our use of that data is governed by our customer agreements.

For details on how we handle training data for our language models that power our services, including Aimtera’s AI features, please see the relevant sections below.

1. Personal Information We Collect

We collect personal information that directly or indirectly identifies you (“Personal Information”) as follows:

Information You Provide: This includes data collected when you create an account, communicate with us, or use our Services. Examples:

Account Information: Information like your name, email, contact information, and payment information when you create an account or make a purchase.
User Content: Data such as any input, file uploads, or feedback you provide to our Services.
Communication Information: When you communicate with us via email, chat, or other methods.
Social Media Information: When you interact with our social media pages (e.g., Facebook, Instagram, LinkedIn), we collect the information you provide and any aggregate data supplied by the platform.
Other Information: This includes additional information such as event participation, surveys, or identity verification information.
Automatically Collected Information: When you visit or use our Services, we may automatically collect data such as:

Log Data: IP address, browser type, device information, and how you interact with our Services.
Usage Data: Data about your interactions with the Services, including content viewed, features used, and time spent.
Device Information: Device type, operating system, browser type, and other relevant details.
Cookies and Analytics: We use cookies to improve your experience and gather data about your use of the Services.
2. How We Use Your Information

We may use Personal Information for the following purposes:

To provide, maintain, and improve our Services.
To communicate with you, including sending updates, notifications, or marketing materials.
To analyze and enhance your experience.
To prevent fraud and protect our Services.
To comply with legal obligations.
To aggregate or de-identify Personal Information for research and analytical purposes.
3. Disclosure of Personal Information

We may share your Personal Information with third parties in the following circumstances:

Service Providers: Vendors or partners who assist in operating our Services (e.g., cloud storage, analytics, customer support).
Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.
Legal Obligations: To comply with laws or regulations or to protect our rights and the safety of our users.
Affiliates: With entities that are affiliated with Aimtera.
Other Users: Where necessary to enable you to share content or interact with other users.
4. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, including:

Accessing, updating, or correcting your data.
Requesting the deletion of your data.
Restricting or objecting to how your data is processed.
Exercising rights to data portability.
Withdrawing consent where applicable.
You can exercise some of these rights through your Aimtera account. If needed, you can contact us directly for further assistance.

5. U.S. State-Specific Disclosures

If you reside in certain U.S. states, you may have additional rights concerning the collection and use of your Personal Information. These may include:

The right to know about the Personal Information we collect and how it is used.
The right to request deletion of your data.
The right to correct inaccuracies.
The right not to be discriminated against for exercising your privacy rights.
We do not "sell" Personal Information as defined by applicable laws, nor do we use your Personal Information for targeted behavioral advertising.

6. How We Protect Your Data

We employ reasonable technical and organizational measures to protect your data from unauthorized access or loss. However, no system is completely secure, and we encourage users to take steps to protect their data by using secure passwords and maintaining the security of their devices.